Last Updated: February 9, 2023
1. Information We Collect
Zunglestore collects information you provide to us. For example, we collect information when you create an account, fill out a form, review, make a purchase, request customer support, or otherwise communicate with us. Depending on your activities on the Sites, we may collect the following information: your name, email address, phone number, postal address, account name, account password, credit or debit card information such as payment card type (i.e., Visa, Mastercard, etc.) and last 4 digits of card numbers, billing address, and any other information you choose to provide.
2. Information Collected by Other Websites
You can opt-out of targeted advertising at:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info/.
If you do not want us to use your information to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by sending us an e-mail to email@example.com stating your request.
3. Use of Information
Zunglestore uses the information we collect to deliver the products, services, and information you request and to customize your experience with us. We may also use the information we collect to:
- respond to customer inquires and fulfill customer requests;
- communicate with customers about and to process orders, purchases, returns, services, donations, promotions, campaigns, programs, contests, sweepstakes, rewards and accounts;
- improve customer experience with our products and services, such as by personalizing customer experience;
- permit customers to participate in social sharing, including live social media feeds;
- provide targeted advertisements or marketing communications we believe may be of interest to you;
- detect, prevent, or investigate potential security incidents or fraud;
- facilitate the functionality of our mobile applications and websites;
- comply with applicable law and legal process;
- respond to requests from public and government authorities, including public and government authorities outside your country of residence; and
- carry out any other purpose described to you at the time the information was collected.
If you send certain specific submissions (for example, contest entries), creative ideas, suggestions, proposals, plans, or other materials, whether online, by e-mail, by postal mail, or otherwise (collectively, “Comments”), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any Comments that you forward to us. For more information about how we handle your Comments, please review our Terms of Service.
4. Sharing of Information
Zunglestore integrates Facebook® and Instagram® with our Shopify® store, and we use Klaviyo® email services to manage email marketing campaigns. Also, we may share information with others as follows:
- with vendors, service providers, and consultants that perform services for us, including web hosting and communication, payment processing, product or service delivery, marketing, customer services, and data enhancement;
- in response to a request for information if we believe disclosure is required by any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements; and
- with your consent or at your direction.
5. Your Rights and Choices
If you do not want us to use your information for marketing purposes, you can opt-out by (a) unchecking the box stating “Email me with news and offers” when you complete a transaction with us; (b) sending us an e-mail with your request to firstname.lastname@example.org; (c) clicking on the “Unsubscribe” or similar link in the most recent e-mail you received from us and following the prompts that appear; or (d) sending us a return e-mail asking to be omitted from future e-mail distributions.
This opt-out does not apply to information provided as a result of a product purchase, customer support inquiry, or other transactional communications (for example, an order confirmation or response to a specific inquiry or request you have made to us).
You can review and change your information by logging into the Site and visiting your account profile page. You may also send us an e-mail at email@example.com to request access, correct, or delete that information. We will evaluate such requests on a case-by-case basis.
Note that change or deletion requests are subject to certain limitations. For example, we may retain your information as permitted by law, such as for tax or other record keeping purposes, or to maintain your account as active, or to process transactions and facilitate your requests.
If you delete your Comments from the Site, copies of your Comments may remain viewable in cached and archived pages or may have been copied or stored by other site users. Proper access and use of information on the Sites, including Comments, is governed by our Terms of Service.
6. SMS/Text Messaging Terms of Service
Our SMS/Text Messaging Terms of Service (the “Mobile Policy”) may be found at: https://www.zunglestore.com/pages/sms-text-messaging-terms-of-service.
Zunglestore.com is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. You can find more information about Shopify’s data practices at https://www.shopify.com/legal/privacy.
8. Data Retention and Security Measures
8.1 Data Retention
When you place an order through the Sites, Zunglestore will maintain your order information for our records. We will remove your data from our internal systems only upon written request from you personally or from our primary point of contact within your organization. This data removal does not include any data we are obliged to keep for administrative, legal, or security purposes.
Note, however, that removing your data from our systems may severely impact our ability to serve you in a seamless manner should you wish to re-engage or continue working with us.
8.2 Security Measures
Wherever we collect sensitive information, we take commercially suitable precautions to collect and transmit that information in a secure way, including the use of firewalls, encryption, intrusion detection, and Site monitoring. We also protect your information offline as well, such as by granting access to personally identifiable information only to those employees who need the information to perform a specific job (for example, billing or customer service). We provide the same level of security and safeguards to current and former clients.
You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be perfectly secure. We are not responsible for circumvention of any privacy settings or security measures on the Sites. Although we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to our Site. Any transmission of personal information is at your own risk.
(a) Flash Cookies: Certain features of the Sites may use local stored objects or Flash cookies to collect and store information about your preferences and navigation on the Sites. Flash cookies are not managed by the same browser settings as are used for browser cookies.
(b) Log Files: Log files track actions occurring on the Sites and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
(c) Web Beacons, Tags, and Pixels: Pages of the Sites and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an e-mail and for other related site statistics (for example, recording the popularity of certain site content and verifying system and server integrity).
This Site does not respond to any “do not track” signals sent by your computer, browser, or mobile device, and if your computer, browser, or mobile device sends a “do not track” signal to this Site, this Site will treat you no differently from users who do not send such signals. For more information, please visit the Network Advertising Initiative’s Consumer Opt-Out page (www.optout.networkadvertising.org/) and the Digital Advertising Alliance’s Consumer Assistance page (www.youradchoices.com/choices).
10. Privacy Rights under U.S. and International Laws
We will comply with any required disclosure, deletion, or other required requests for information under U.S. and international law, if such law is applicable to us. Please contact us at firstname.lastname@example.org with any such requests.
11. Children’s Personal Information
By using the Sites, you represent that you are at least the age of majority in your state or province of residence, or you have given us your consent to allow any of your minor dependents to use the Sites.
We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personal information online from children under the age of 16, and our services and products are not intended for the use by children under the age of 16. If you are a parent or guardian, and you are aware that your child has provided us with information without your consent, please contact us at email@example.com, and we will delete that information from our databases in accordance with applicable laws.
12. Transfer of Information to the U.S. and Other Countries
This Site is hosted and operated in the United States. By using this Site, you are consenting to the transfer of your information to the United States. If you are accessing the Site from outside of the United States, please be advised that the United States may not offer the same privacy protections as the laws of your jurisdiction.
We may update this Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Changes will take effect immediately upon their posting on the Sites. The date the Policy was last revised is identified at the top of the Policy. You are responsible for checking the Policy for any updates.
If you would like to access, correct, request, amend, or delete any information we have about you, or if you have any comments or questions about this Policy, please contact us at firstname.lastname@example.org.